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Books about the future of the Global Workplace

. Books about the future of the Global Workplace


The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities
by Douglas Brown, Scott Wilson

The Black Book of Outsourcing is a comprehensive guide and directory for the emerging field of outsourcing, including expert advice on how to operate an outsourcing program, how to deal with the political aspects of outsourcing, and how to find a career in outsourcing. A controversial and emotional subject among business leaders and workers in the global business community, outsourcing is fast becoming one of the greatest organizational and industrial shifts in modern history. In this one-of-a-kind resource, outsourcing gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and present a wealth of employment opportunities for workers who want to enter this growing field.





Outsourcing to India: The Offshore Advantage
by Mark Kobayashi-Hillary

A day does not pass without a newspaper report about yet another company that has started outsourcing technology or other business processes to India. The Senate recently voted 70 to 26 in favor of preventing federal contracts going offshore, yet US managers continue to beat a path to India because it is the global leader for offshore IT-enabled services. Many CEOs seek to reduce their costs or improve service quality, but not many understand India on their first visit and some are confused by the culture.


In this book author Mark Kobayashi-Hillary introduces India and the major players in the Indian service industry. He offers a balanced view on the trend to outsource to India, describing the reasons why a business should utilize India as an offshore outsourcing destination and the steps needed to find and work with a local partner. Not only does the book make a compelling economic case for outsourcing to this region, it also discusses how to manage the entire transition process, including the potential impact on local resources.

Mark Kobayashi-Hillary is a British writer and independent outsourcing consultant based in London. He has worked at a senior level for several leading banking and technology groups and has been involved in managing outsourced relationships in the UK, Singapore and India. He is a regular commentator on India and outsourcing in the European press.

Outsourcing To India is written from personal experience and several years of research. This practical guide will help managers navigate through the offshore outsourcing maze, allowing them to avoid many of the major pitfalls others have faced when setting up shop in India.




The Global Workplace: International and Comparative Employment Law - Cases and Materials
by Roger Blanpain, Susan Bisom-Rapp, William R. Corbett, Hilary K. Josephs, Michael J. Zimmer


With the forces of globalization as a backdrop, this pathbreaking casebook develops labor and employment law in the context of the national laws of nine countries important to the global economy -- U.S., Canada, Mexico, U.K., Germany, France, China, Japan and India. National materials are contextualized by coverage of international labor standards promulgated by the International Labor Organization, as well as the principles that emerge from two regional trade arrangements -- the North American Free Trade Agreement and the European Union -- and TNC's self-regulatory efforts. Instructor resources include an extensive teachers' manual, powerpoint slides, and a website providing updates in this broad and fast-moving subject.


Intercultural Communication in the Global Workplace
by Iris Varner, Linda Beamer

Intercultural Communication in the Global Workplace continues to be a vital reference for global business professionals. This new edition features updated discussions on the impact of globalization and technology in business communication, expanded treatment of ethics issues, increased discussion of world religions (particularly the role of Islam), and more short cases for improved ease of reading and comprehension.


Relatedness in a Global Economy
by Edward B. Klein, Ian L. Pritchard

Massive social changes have brought prosperity to many groups and nations. Technological developments continue to facilitate the transformation of our lives. More employees are working in teams connected technologically throughout the world. Many have participated in sometimes disconnected discussions involving managers on different continents.


How we understand the dynamics of such virtual environments are challenges for workers and managers. Institutional transformation often involves a process of continuous change, which is both exciting and challenging and calls for flexibility on the part of employees and executives. Given the speed of communication, it is often hard to think about complex issues which influence decision-making. By applying systems theory, organizational consultants offer CEOs, managers and workers a space to think about and understand complex global issues.

This book combines psychodynamic, small group and social systems theories in addressing consultations in various countries. The contributors--from India, Australia, England and the United States--provide rich case material as well as theoretical background in explicating current consultations. It will appeal to executive coaches, organizational consultants, NGO, specialists in finances and management, human relations and those interested in third world.





Made in China: Women Factory Workers in a Global Workplace
by Ngai Pun


As China has evolved into an industrial powerhouse over the past two decades, a new class of workers has developed: the dagongmei, or working girls. The dagongmei are women in their late teens and early twenties who move from rural areas to urban centers to work in factories. Because of state laws dictating that those born in the countryside cannot permanently leave their villages, and familial pressure for young women to marry by their late twenties, the dagongmei are transient labor. They undertake physically exhausting work in urban factories for an average of four or five years before returning home. The young women are not coerced to work in the factories; they know about the twelve-hour shifts and the hardships of industrial labor. Yet they are still eager to leave home. Made in China is a compelling look at the lives of these women, workers caught between the competing demands of global capitalism, the socialist state, and the patriarchal family.


Pun Ngai conducted ethnographic work at an electronics factory in southern China’s Guangdong province, in the Shenzhen special economic zone where foreign-owned factories are proliferating. For eight months she slept in the employee dormitories and worked on the shop floor alongside the women whose lives she chronicles. Pun illuminates the workers’ perspectives and experiences, describing the lure of consumer desire and especially the minutiae of factory life. She looks at acts of resistance and transgression in the workplace, positing that the chronic pains - such as backaches and headaches - that many of the women experience are as indicative of resistance to oppressive working conditions as they are of defeat. Pun suggests that a silent social revolution is underway in China and that these young migrant workers are its agents.




Multinational Companies and Global Human Resource Strategies

by William N. Cooke

In our increasingly competitive, uncertain, complex world marketplace, multinational companies, unions, and governments must rethink and adjust their human resource strategies and legislative policies again and again. Cooke and the contributors to this wide ranging volume provide case studies and original analyses of present and coming human resource issues and problems. Offering a balanced, objective understanding of what they are, they thus succeed in giving HR executives and public policymakers a way to devise more creative and workable coping strategies. Among the book's major points: MNCs usually underestimate the influence that differences in industrial relations systems, workplace cultures, and local resistance to certain HR policies can all have on their operations. Unions too often fail to develop effective transnational and inter-union strategies to better serve their memberships in other countries and cultures. And public policy makers are torn between policies meant to respond to a need for workplace efficiency, against other policies meant to promote worker equity. The book addresses these and other issues hitherto explored minimally or not at all and provides analytical, practical insights that have long-term generalizability and applicability. Unique in its depth of ideas representing a vast range of expertise, the book is a compelling addition to the literature on human resource management, and a necessary resource for executives at all levals in all types of global organizations. The contributors examine, first, the foreign direct investment configuration strategies of multinationals, then the transnational diffusion of human resource and labor relations strategies. Among the topics they cover are, how MNCs choose to diffuse the policies of the domestic parent company into their foreign subsidiaries, or how they decide to adopt policies and practices that originate in the host countries. They take up the issues of organized labor's generally diminishing relative power in a rapidly changing global workplace, then focus on transnational collective bargaining strategies and sociopolitical action. Finally, by recognizing recent multilateral agreements governing workplaces across borders, the contributors are able to assess the European Union Directive on transnational works councils and the labor aspects and agreements of NAFTA.




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