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.The
Future of Business Meetings: Applications for AMI Technologies |
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Christine Perey
AMI technology transfer specialist
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People, processes and
technologies we use in business meetings are continuously changing
in order to increase efficiency in the workplace, or enhance meeting
productivity. How can the addition of more technology help more than
it hurts? The goal of this article is to take what is currently known
about meetings and to overlay a vision of the future, to see how the
addition of new technologies based on advanced signal processing and
information analysis can have a positive impact on meetings.
The reader will also learn about the AMI Project and explore how moving
beyond the analysis of simple verbal communications - adding non-verbal
communications - can reveal deeper trends and patterns. Applications
using AMI technology could give people the ability:
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- to prepare better
for upcoming meetings,
- to review parts
of meetings in progress or past meetings missed,
- to analyze behaviors
and positions taken by individuals or groups, and
- to attend multiple
meetings without missing critical elements in either.
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At
a management level, having technologies, which analyze verbal and
non-verbal content and communications, could be integrated with other
enterprise managements systems to: |
- be the basis of
meeting behavior/methods training programs, even permitting self-analysis
by participants,
- improve team construction
based on team members' past meeting behaviors,
- reduce risk of disclosures
and delays caused by underlying conflicts, and
- recommend strategies
for human resource utilization across multiple projects and teams.
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[...]
Detecting Patterns
Summaries are, in some ways, the detection
and compression of patterns into smaller, more accessible chunks.
Patterns can come in any shape and size. They may consist of the
utilization of a word or expression, a gesture or non-verbal type
of communication such as nodding to indicate agreement or nodding
when a person is drowsy. These are subtle differences, which the
human brain can distinguish and, in time, the algorithms on which
AMI is working will also be able to detect and flag or enter in
the database for use by meeting applications.
In some scenarios for
AMI technology use, a meeting participant's gestures or position
relative to others can be the cue, which causes a response in a
virtual representation of a remote participant. For example, as
illustrated in figure 3, when all the participants are in the meeting
are turned towards a white board, the virtual participant is expected
to turn similarly.
Figure 3. In the AMI-assisted Virtual Meeting
Room, the focus of attention of the meeting participants is detected
and helps an agent to behave according to meeting norms. Source:
AMI Project
Detecting patterns
could also help decisions in rendering agent actions (body language).
If during a meeting everyone has their arms folded, would the remote
participant also seek to assume this posture as well? These are
other examples of how using AMI technology to detect patterns will
be potentially valuable during meetings.
Support during meetings
In much the same manner as archives can be
resources to people between meetings, or that AMI can help the late
meeting participant get "caught up," the recordings of
past meetings should also serve as resources to participants during
a meeting. Suppose participants in a meeting wish to answer a question
about a previous meeting. Features similar to those accessible between
meetings should be available but would also take into account the
participants of the live meeting and the sensitivity of the sources
or contents of past meetings. [...]
Meeting Agents
Frequently it is necessary for the success
of multiple projects for a person to be assigned responsibilities
with overlapping time requirements. Another scenario for AMI technologies
includes a system which helps knowledge workers "attend"
two or more meetings simultaneously. The individual may participate
in one meeting in person or by telephone and request to have an
agent monitor one or more meetings. Provided participants in another
meeting agree, the monitoring agent can be configured to detect
real time events such as changes in the agenda, discussion of a
particular item on the agenda which concerns the employee directly,
a new person entering the meeting or someone who is known to be
important leaving a meeting. This could optimize the use of limited
human resources.
Figure 4. The AMI technology-based remote
meeting assistant can help those who cannot attend a meeting to
send their agents to monitor a meeting in progress. Source: AMI
Project
In the AMI demonstration
of this scenario, the Remote Meeting Assistant (RMA) will detect
events (e.g., keywords, entry or exit, change in dialog, debates)
which it has been configured to monitor and alert the user. These
could be real time alerts (via a pop up or toaster like an Instant
Message) and they could be compiled for later review. Taking action
based on information provided by a RMA would require first gaining
the context for the alert, perhaps by way of an accelerated playback
of recent remarks or discussion. [...]
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To read the full article:
click
here
Christine Perey is
a speaker at our Season Event about the future of Business Meetings
on October 5th.
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.Club
of Amsterdam blog |
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Club
of Amsterdam blog
http://clubofamsterdam.blogspot.com
August
16 :
Q&A
with Igor van Gemert
June 19:
The
Innovation Manifesto
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.News
about Business Meetings |
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The
Mind-Reading Robot
Honda Motor and the Advanced Telecommunications Research Institute
International (ATR) have jointly developed new technology that enables
a robot to mimic the movements of a person by reading the patterns
of activity in the person's brain. Clench your fist, and the robot
does the same; hold two fingers up, and the robot does likewise. Researchers
in the West have already developed technology in which devices can
be operated by implanting electrodes in the brain or controlling blood
flow through special exercises, but this is the first system in the
world to achieve robotic movement using changes in the natural blood
flow caused by brain activity.
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eyescreen
"Based on breakthrough, super-fast
P-OLED technology, eyescreens offer spectacular blur-free video using
almost zero power to deliver continuous video entertainment to a new
generation of wirelessly connected, lightweight, low cost and stylish
video glasses."
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.News
about the Future |
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Taxis
without drivers
At London's Heathrow Airport, starting in summer of 2008, 19-computer
steered electric cars will go into operation. The automated taxis
will be used to connect Heathrow's Terminal 5 with a parking lot.
The technology, which has been named "ULTra," has been developed
by the British firm ATS and is already being tested. The driverless
vehicles pick up passengers after they are ordered and deliver them
to their destination. Magnets or sensors on the ground direct the
vehicles along their route.
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bCODE-Drinks
A pervasive web application debuts In pubs
and clubs in Sydney. Users of this web portal are able to buy "wireless
drinks" for friends and colleagues -- which are sent as encoded
SMS messages -- as well as being able to create and customise multimedia
messages appearing on the video screens at bar venues upon scanning
and redemption.
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.Next
Event |
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Cross
Media CEO Breakfast
September 27,
2006, 08:30 - 10:00
Location: Westergasfabriek, Room Openbare Verlichting, Haarlemmerweg
8-10, 1014 BE Amsterdam
Entertainment,
content, advertising, video, wireless, media rights, news, movies,
TV, games, blogging, SMS ...
Meet the Experts:
Wendy L. Bernfeld, Founder
& Managing Director, Rights Stuff BV
Madanmohan Rao,
Consultant and prolific writer from Bangalore, Research Director,
Asian Media Information and Communication centre (AMIC), Singapore.
Sylvia
Paull, Founder,
Berkeley Cybersalon (United States)
Mary
Hodder,
CEO, Dabble (United States)
Igor van Gemert,
Founder
& CEO, Innergy Creations BV
Jonathan Marks,
Director, Critical Distance BV
Arnold Smeulders,
Intelligent Systems Lab Amsterdam (ISLA)
Simon Jones, Director,
Human-Computer Studies Laboratory, University of Amsterdam
Moderated
by Bob Stumpel, Result
Strategy, Cellspace,
OpenBC, Ideabroker, LBI, GetMobile, TCS, Mendix, FON
For decision makers in industry,
government, science and education.
There is only a limited amount of seats available.
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.Innovation
and Risk: The New Media Perspective |
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Simon
Jones
Director, HCS, University of Amsterdam
former Managing Director, M.I.T. Media Lab Europe
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INTRODUCTION
Most people
are in favour of innovation. Fewer are in favour of risk, unless it
is with someone elses money or time. New Media is an area where
innovation is particularly fruitful and fortunes and reputations can
be won and lost in a matter of months. New Media is therefore a useful
area to study when seeking to understand the rules and rituals associated
with successful innovation in high-tech and the management of its
associated risks.
This paper gives an overview of my own perspective in New Media innovation
arising out of my time leading the MIT Media Labs European operations
and from founding Ictinos Innovation Ltd, a company that assists regions
and SMEs and corporations in making innovation work.
WHY INNOVATE?
So why should we innovate? After all if something is not broken why
try to fix it? Shouldnt we maximise our return on the investment?
Shouldnt we sweat the assets or stick to the
knitting or a hundred similar phrases heard routinely in meeting
places all across the developed world?
Well it is reasonably well agreed that an approach based on innovation
offers the best opportunity for maximising the use of resources both
old and new. Furthermore, in the high-tech and consumer world where
product life-spans are short and consumer interest is increasingly
fickle, an approach based on innovation may be the only effective
strategy for long term prosperity.
Globalisation adds its voice to the need to constantly innovate. China
is rapidly becoming the worlds factory and India its services
centre. For Europeans, like me, who have become accustomed to an agreeably
affluent and secure lifestyle, working for low wages under difficult
conditions is an unattractive and politically infeasible approach
to countering this challenge. Specifically in New Media, if we are
to avoid a future of US content playing on Chinese technology we will
need to be more innovative than our competitors. And remember, the
Chinese and Indians are not going to be content with the poor-paying
jobs; they too are trying to climb up the innovation ladder as quickly
as they can.
Perhaps our best hope for a prosperous future is to rely on the culturally
rich, design-centric and highly-educated characteristics of European
society and ally it to processes and infrastructures that permit continual
change, flux and interaction between technologies, networks, consumers
and content. This is a major economic and political challenge indeed.
Already the creative sector (to use an already inexact
term rather loosely) accounts for 10% of the EU economy. As factories
ship out to China and software centres relocate to India, the creative
sector is likely to assume an ever-growing importance to our financial
well-being.
While in the high-tech
internet-enabled consumer sector there are agreeably low barriers
to entry and markets are world wide, this applies to the competition
as well. In this sector there is always a start-up waiting to invent
a new market (www.youtube.com for video sharing, for example) or steal
an existing one away from established competitors (www.skype.com,
taking away significant voice traffic from the Telcos). So whatever
current innovation you have, you better have a subsequent one as well
before the first one gets taken away or bettered.
NEW MEDIA
We live in a world
where generating new forms of content, for entertainment, business
or a social aspect is increasingly important. The generic term for
this is New Media. Its more than TV or Radio Programs. Its
more than Web pages and SMS. It is fundamentally about interaction
and a move away from the old, single sender, multiple receiver models
of TV/Radio and a move towards a world where most people contribute
as well as receive content and where multi-person real-time interaction
is omnipresent. Already significant activity exists in this area,
with blogs (57% of US teenagers have uploaded material to the web)
gaming (5M subscribers to World of Warcraft), video sharing, interactive
services, a plethora of adult applications (curiously,
the porn industry has been responsible for many more application
advances than the music industry), interactive massively-multi player
games. These are all delivered using the Internet Protocol for transmission,
a mixture of cable/glass fixed networks and UMTS (3G) mobile networks.
In conjunction with the diversity of delivery mechanisms, this material
can be received on TV screens, PCs, laptops, PDAs and
mobile phones. The hackneyed words of ubiquity, personalisation
and asynchronicity all describe well an emerging world in which
where and when you are on-line is not an obstacle to accessing the
world of New Media content.
[...]
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Read the full article
in the
Summit
for the Future Report 2006!
You
can listen to his presentation and download it as an mp3 file
in our
Jukebox
Simon
Jones is
a speaker at the
Cross Media CEO
Breakfast, September 27
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.Recommended
Book |
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Asia
Unplugged: The Wireless and Mobile Media Boom in the Asia-Pacific
(Asia-Pacific Internet Handbook)
by Madanmohan Rao, Lunita Mendoza
This detailed and analytical handbook is a major source of reference
for those with an interest in the wireless explosion in the Asia-Pacific
region.
It includes thematic papers on WiFi//WLL, wireless content, portals,
m-commerce, permission marketing, LBS, wireless development centres,
enterprise wireless strategies, capacity-building, corporate policy,
legal issues, hybrid models, regulation, and venture capital. The
volume also includes detailed country profiles.
Madanmohan
Rao is
a speaker at the
Cross Media CEO Breakfast,
September 27
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.October
5: the future of
Business Meetings |
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the
future of Business Meetings
Thursday, October 5, 2006
Registration: 18:30-19:00, Conference: 19:00-21:15
Where: Syntens, De Ruyterkade 5, 1013 AA Amsterdam [Building of the
Chamber of Commerce]
Tickets for
€ 10.- [students],
20.- [members]
or 30.-
In the future, there will be many new processes and technologies to
help participants and organizers prepare and manage meetings for superior
communications and outcomes.
Christine
Perey, AMI technology transfer
specialist: Introduction
Des Leach,
Research Fellow, Institute of Work Psychology, University of Sheffield:
Meetings
and their Participants - the Balancing Act between Business and Personal
Factors
Pierre Wellner, Senior Scientist,
IDIAP Research Institute, Martigny, Switzerland: The
Whole Meeting in Half the Time
Wilfried Post, Researcher, TNO
Human Factors: Join
Multiple Simultaneous Meetings Without Neglecting Your Personal Priorities
moderated by John Grüter,
Digital Knowledge
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.The
Tarot Garden by Niki de Saint Phalle |
The
Tarot Garden by Niki de Saint Phalle
Influenced by Gaudí´s
Parc Güell in Barcelona, and the garden in Bomarzo, de Saint
Phalle decided that she wanted to make something similar; a monumental
sculpture park created by a woman. In 1979, she acquired some
land in Garavicchio, Tuscany, about 100 km north-west of Rome
along the coast. The garden, called Giardino dei Tarocchi in Italian,
contains sculptures of the symbols found on Tarot cards. The garden
took many years, and a considerable sum of money, to complete.
It opened in 1998, after more than 20 years of work.
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.Agenda |
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Cross
Media CEO Breakfast
September 27, 2006,
08:30 - 10:00
Location: Westergasfabriek, Haarlemmerweg 8-10, 1014 BE Amsterdam
Entertainment,
content, advertising, video, wireless, media rights, news, movies,
TV, games, blogging, SMS ... Meet
the Experts!
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New
Tickets
for Seasons Events:
€ 10 [students],
€
20
[members] or
€
30
Our Season Events for 2006/2007 are on Thursdays:
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the
future of Business Meetings
October 5, 2006,
18:30 - 21:15
the
future of Food
Design
November 23, 2006, 18:30 - 21:15
the future of Consciousness
January 25, 2007, 18:30 - 21:15
the future
of Ambient Intelligence
February 22, 2007,
18:30 - 21:15
the future of Global Workplace
March 29, 2007,
18:30 - 21:15
the
future of Success
April 26, 2007, 18:30 - 21:15
the future of Tourism
May 31, 2007, 18:30 - 21:15
Taste
of Diversity
June 28, 2007, 18:30 - 21:15
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.Club
of Amsterdam Open Business Club |
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Club
of Amsterdam Open Business Club
Are you interested in networking, sharing visions,
ideas about your future, the future of your industry, society, discussing
issues, which are relevant for yourself as well as for the 'global'
community? The future starts now - join our
online platform
...:
http://www.openbc.com/go/invuid/Felix_Bopp2
CIWI
- Creative Minds Worldwide
CIWI
Club of Amsterdam Forum
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.Contact |
Your
comments, ideas, articles are welcome!
Please write to Felix Bopp, Editor-in-Chief:
editor@clubofamsterdam.com
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.Subscribe
& Unsubscribe |
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