the future of Financial Infrastructure
What influence will the crises have on financial services and products?

Thursday, January 20
, 2011
Registration: 18:30-19:00, Conference: 19:00-21:15


Deloitte, Orlyplein 10, 1043 DP Amsterdam

The conference language is English.

The event is supported by


In 2008, the unthinkable happened. Lehman Brothers went bankrupt. Banks had to seek shelter with governments. In 2010, the unthinkable happened again. Local European economies were based on bubbles. Greece, Spain, Portugal, Ireland. What or who can we trust?

The financial infrastructure is intrinsically based on trust, between clients, financial institutions and governments. No trust, no financial infrastructure. Bail out by governments, the World Bank, the IMF, but can we still trust them to do so?

Perhaps we should think differently. Perhaps we should look for ways to boost robustness of the financial infrastructure. Increase transparency. Take away the need for intervention. Infuse loyalty into clients. How to seduce them? Products and services differentiation, mutual value. Client-side risk management. Interaction based on relationship, not (simple) products.

So, what will future financial products and services look like? Will they be more transparent? Will they allow clients to accurately manage risk? Will they return serious value for the relationship? Will competition between financial institutions force a long-term relationship focus?

Concept by
John Grüter, Owner, Digital Knowledge

Maarten Mol, COO, Commercial & Merchant Banking, ABN AMRO
Earning Trust

Can supervisors earn trust for banks? Can regulators earn trust for banks? Have the forces that caused the loss of trust fundamentally changed? How even is the playing field? What a bank can do to regain trust.

Bouke de Vries, Senior Economist, Economic Research Department, Rabobank Nederland
Strengths of the cooperative model - a more effective value proposition for clients?

In his presentation Bouke will focus on the case of the Rabobank in the credit crisis and the future of cooperative banking: "Before the financial crisis, cooperative banks were sometimes seen as stable but rather boring. But several studies have shown that the cooperative model has weathered the storms better than most. For instance, Rabobank did not need state support during the crisis. What is the reason for this relatively strong performance? What are strengths and weaknesses of the cooperative model? And what does the future look like?"

Dave Rietveld, Manager Innovation, Equens
Transparency of financial settlement - rethinking the value proposition of institutions

Increasing electronification and standardisation of the payments intrustry enables all users to gain control of their own financial processes. Global transfer and settlement of funds within minutes without any hidden process steps, unclear predictability or hidden risks are becoming standard for everybody. Information is widespread available due to internet and standard payment infrastructures which increase transparency and confidence in the financial systems. On the other hand, due to these developments, banks might lose their unique selling points (trust, exclusive knowledge, exclusive networks) to other parties. Financial institutions are forced to rethink the value that they want to deliver to their clients. This presentation gives some insight in recent and current market developments, which will definitely trigger and expedite that rethinking.

Hans Hintzen, Hintzen Legal Services
The Ratio of Leverage

How it begun, and the impact of the financial crisis on the infrastructure of financial markets and of the financial services industry from a legal perspective.

18:30 - 19:00
Registration & welcome drinks

19:00 - 20:00
Introduction by our Moderator
John Grüter, Owner, Digital Knowledge

Part I:

Maarten Mol
, COO, Commercial & Merchant Banking, ABN AMRO
Earning Trust

Bouke de Vries
, Senior Economist, Economic Research Department, Rabobank Nederland
Strengths of the cooperative model - a more effective value proposition for clients?

Dave Rietveld, Manager Innovation, Equens
Transparency of financial settlement - rethinking the value proposition of institutions

Hans Hintzen, Hintzen Legal Services
The Ratio of Leverage

20:00 - 20:30
Coffee break with drinks and snacks.

20:30 - 21:15
Part II:
Open discussion

Tickets for this Season Event are

....Regular Ticket: € 30,-
....Discount Ticket: € 20,- [*]
....Student Ticket: € 10,- [students of HvA are free, but need to register by email]
As a non-for-profit foundation we don't charge VAT.
[*] see

Students of the HvA have free entrance, but need to register by sending an email with the name[s] to

How to pay for the tickets?

....a) Online booking with credit card: Ticket Corner

....b) By bank: send an email with your details, number of tickets, type of tickets
........and event name to:
........Bank: Fortis Bank, Club of Amsterdam, Account 976399393, Amstelveen,
........The Netherlands, IBAN NL46 FTSB 0976399393, BIC FTSB NL2R

....c) By invoice: send an email with your billing details, number of tickets, type of event name to:

....d) At the registration desk the evening of the event - unless we are sold out
........earlier: 18:30-19:00


“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee.

“For us to be the standard of excellence is to be in a position where others look at us and compare themselves. It’s the way we address people, it’s the way we deal with our people. It’s the way we train our people. It’s everything we do, every single day. We want to be, from early in the morning to late at night, every day of the year, a standard of excellence”, Bill Parett, former Global CEO.

Maarten Mol

COO, Commercial & Merchant Banking, ABN AMRO

Maarten started his career as a consultant at KPMG after domestic and international banking traineeships at ABN AMRO and Chase Manhattan. In 1988, he moved to Bank of America in the Treasury and Electronic Banking Department and was head of International Product Management Global Payments Services in the UK. Maarten rejoined ABN AMRO in 1997. Since then, he has had various positions in international sales and product management of the transaction banking businesses of ABN AMRO, among which head Working Capital Netherlands. From 2005, Maarten has been responsible for the full transaction banking business in the Netherlands across private, retail, corporate and wholesale clients. He briefly enjoyed the position of CEO Transaction Banking at Fortis Bank. Maarten is now responsible for the Chief Operating Office of commercial and merchant banking clients at the new ABN AMRO.

Bouke de Vries
Senior Economist, Economic Research Department, Rabobank Nederland

Drs. Bouke de Vries, Senior Economist at the Economic Research Department of Rabobank Nederland. He is the head of the financial sector research team. Currently one of the projects the Economic Research Department is working on is a scenario study. In this study four possible futures for the world (economy) in 2030 are explored, in which themes as food security, biofuels, the market economy and the financial sector are integrated.

Dave Rietveld
Manager Innovation, Equens

As an Equens Manager, Dave is responsible for the development of new services and markets within Europe.
In addition to his bachelor’s and master’s degrees in Electronic Engineering and Business Administration respectively, Dave has considerable experience of the financial industry. During his career he has headed several teams and departments in the fields of business development, project management, testing & implementation and system administration. Since joining Equens in 2002, Dave lead the successful market introduction of several new business lines in the field of prepaid payments, mobile payments and electronic invoicing.

Hans Hintzen
Hintzen Legal Services

Hans Hintzen is a specialist in the field of banking and securities law. He begun his career working as a lawyer with Baker & McKenzie Amsterdam, after which he spent over 8 years working as an Interim Legal Counsel for a variety of banks and financial institutions, among which Rabobank International, ABN AMRO Bank, ING Bank, AEGON, SNS REAAL, NIBC Bank and Staal Bank. Hans specializes in Financial Services Regulation, Legal Aspects of Debt Capital Markets, Derivatives, Corporate Finance, Structured Finance, Securitizations and Investment Management.

John Grüter
Owner, Digital Knowledge

Business Architect, Knowledge Management Specialist, Business Developer, Systems Thinker, IT Generalist & Change Agent

Digital technology is rapidly transforming our society, our business practices and lives. Technology is a driver, but not the real issue. Adoption by individuals, companies and governments is far more important. But how can we manage the technology, the adoption process and the effect on our businesses and private lives, without getting lost in that change?

Business Architecture; Knowledge Management; Process and Services Innovation; New Business Development; Product Management

Orlyplein 10
1043 DP Amsterdam

Public Transport

In walking distance from Station Amsterdam Sloterdijk
See also

Related to this topic see also

Club of Amsterdam Journal

and for more events

Club of Amsterdam
Phone +31-20-615 4487